Service inbound and/or emails from customers arranging group travel
Develop reservations consistent with the customer’s needs and within the specifications of the unique meeting/group profile
Exercise due diligence in seeking the lowest applicable fare using the GDS, Consolidator or block space with the airline
Negotiate the block space with the airline on the client’s behalf
Complete all reservations in an accurate and timely manner following meeting/group guidelines
Deliver extraordinary customer service to all ALTOUR clients
Greet all clients with enthusiasm
Provide consultative service to travelers and travel arrangers throughout the booking process

3
5 years’ travel experience in group bookings
Expert agent skills in Sabre
Creating PNRs
Booking flights
Pricing
Handling exchanges
Expert knowledge in working with the airlines and booking/contracting block space
Exceptional/above & beyond, proactive customer service approach
Excellent travel industry knowledge
Experienced handling of multiple accounts
Exceptional communication skills, both written and oral
Ability to embrace change; adaptable.

Corporate Group Air Travel Consultant

Key skills