Services Sales Manager, Services & Complete

Role Overview

• Become a Trusted Advisor within the Cyber Security Industry and become an expert of CrowdStrike services and products.
• Actively engage our prospective customers and existing clients to identify new opportunities to grow and provide CrowdStrike services.
• Run a sophisticated Sales motion from Prospecting to Closure.
• Work with our Regional Sales Managers and Regional Directors to collaborate and execute plans to qualify and close enterprise business.
• Collaborate with our Sales Engineers (SE’s) to devise and execute account strategies and plans.
• Partner with our internal sales teams to drive both net-new and recurring revenue.
• Forecast and report pipeline updates to the management team.
• Provide exceptional sales guidance and high touch customer service, including escalation, triage and coordination of urgent matters, as needed.
• Stay well educated and informed as to the CrowdStrike competitive landscape and how to sell the value of our solutions and services when compared to the relevant competitors in the cyber security market space.
• Be a go-getter that sets his/her sights above and beyond to blow out their established targets, goals and quotas.
• First line of contact acting as a trusted advisor to organizations experiencing a breach requiring CrowdStrike’s Incident Response (with weekend on-call rotation and potential after hours responsibilities to support these customers).

Requirements

• Competitive nature, but also a collaborative team player and occasional coach.
• Persistent – Doesn’t stop at “no”. Believes they can overcome / solve objections.
• Coachable
• Seeks help; knows how to get help, when to ask for it and what situations call for it.
• Charismatic
• knows how to use it.
• Sharp/Quick Witted
• thinks on their feet.
• Flexibility to handle a curveball.
• Confident, Trusted Advisor – Can think outside the box (when appropriate) to solve business problems.
• Motivated
• to learn, to succeed, to win, to grow.
• Aptitude
• Able to learn and implement new concepts quickly.
• Empathy – Victim companies call for emergency assistance Confidence with absence of Ego.
• Self-Disciplined
• Proven to be good at time management, organization, and demonstrate discipline in their process and everyday business.
• Self-aware – Has a solid understanding of their strengths and weaknesses and what they need to work on.
• Attention to detail.
• Strong presentation skills, both in person and via virtual channels.
• Experience managing an entire sales cycle from discovery to closed won.
• Minimum 3+ years Sales experience generating net new business.
• Proven experience selling a complex multi-product architecture to Mid – Enterprise organizations, selling into C-level Executives to Evaluator-level Engineers.
• Track record of exceeding expectations in an individually focused, quota carrying role.
• Minimum 2+ years sales program development experience (not tech, SaaS, or Security specific).
• Technical aptitude and ability to learn new business and technical concepts quickly.
• Security and/or SaaS Sales experience a plus
• Ability to travel 25-50%

Tech Stack

• Cyber Security

Benefits

• Market leader in compensation and equity awards
• Comprehensive physical and mental wellness programs
• Competitive vacation and holidays for recharge
• Paid parental and adoption leaves
• Professional development opportunities for all employees regardless of level or role
• Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
• Vibrant office culture with world class amenities
• Great Place to Work Certified™ across the globe