Senior Program Manager – Engineering, Detection Content

Role Overview

• Partnering and direct facilitation with teams at all levels; from in the weeds with developers on projects to summations at the executive level
• Demonstrates the ability to learn and communicate technical context and align it with business objectives to help drive project deliverables, resources, and timelines
• Creating and driving the project schedule, working with dev management task assignments, and managing schedule progress; from large phases through to detailed tasks, including understanding and managing dependencies within and across Product and Platform Groups
• Collaborating with staff and management of multiple worldwide business units (including subject matter experts, product management, design teams, and technology teams) to clearly identify, explain, and communicate their project involvement, project goals, expectations, and tasks
• Proactively tracks the status of project activities and ensures that schedules and priorities are being met
• Ensures alignment with Content business goals such as efficacy, adversarial disruption, threat coverage, high quality and resilient content, customer response
• Ensures critical issues are identified, tracked through resolution, and escalated if necessary
• Proactively manages daily/weekly project communication and status reporting
• Triages inbound requests, issues, and helps coordinate operational escalations
• Leads Scrum meetings and creates and follows up on meeting minutes/action items
• Flexibly working across timezones to help coordinate and follow up on work
• Willingness to travel both locally and internationally several times a quarter

Requirements

• Must be proficient in the use of Jira (query/ticket creation, board creation and facilitation)
• 10+ years of experience working in a program/project management capacity for software development
• Experience with/exposure to large scale platforms and complex inter-dependent technologies
• Seasoned team coach that manages and alleviates (instead of running from) persistent obstacles
• Experience with Software Development Lifecycle and Project Management Methodologies, specifically Agile/Scrum
• Experience with Scaled Agile Framework methodology a plus
• Experience owning a program/ portfolio of products/features, scoping requirements, planning milestones, and being an active resource for technical teams
• Excellent written and verbal communication skills are required
• Background in cybersecurity and threat detection is a plus
• Must enjoy consensus-driven environments where collaboration, honest and open communications are paramount
• Must work effectively and professionally with cross-functional groups across divisions, worldwide, as part of a team
• Must exhibit meticulous attention to detail, and have the ability to make logical, timely decisions
• Excel at proactively and independently driving results in small team environments
• Demonstrate self-learning capabilities, taking initiative in a fast pace/quickly changing environment
• Ability to extrapolate context from complex technical conversations, and provide teams with valuable summations around action items and next steps

Tech Stack

• Cyber Security

Benefits

• Market leader in compensation and equity awards
• Comprehensive physical and mental wellness programs
• Competitive vacation and holidays for recharge
• Paid parental and adoption leaves
• Professional development opportunities for all employees regardless of level or role
• Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
• Vibrant office culture with world class amenities
• Great Place to Work Certified™ across the globe