Communications Specialist

Role Overview

• Develops communication strategies and disseminates internal and external communications with the goal of preserving and strengthening PG&E's reputation and credibility with various stakeholders.
• Researches and writes content for internal and external audiences by providing information on programs, policies, projects and other efforts impacting the organization.
• Supports other communications efforts providing ideas, edits and formatting to support communications strategies.
• Build relationships with leaders across the enterprise, provides strategic counsel and ensures communication alignment with department goals.
• Defines and use communications measures and metrics to monitor performance objectives.
• Demonstrates broad expertise and understanding of fundamental communications concepts.
• Designs and develops communications for use in a wide variety of media and contexts and for organizational-wide audiences or for large groups of customers.
• Identifies and understands industry best practices and incorporates leanings into communications strategies and plans.
• Manages and leads complex communications initiatives and projects and takes a broad perspective to identify innovative solutions.
• Manages communication programs, including project plans, timelines and milestones, communication documents and other collateral materials.
• May manage cross-functional projects or initiatives.
• Works with Directors and VPs across the organization to influence decisions around internal and external communications.

Requirements

• Bachelors Degree in job-related discipline or equivalent experience
• Job-related experience, 6 years
• CA Class C License, or equivalent
• Masters Degree or equivalent experience (desired)
• Experience in the utility or highly regulated industry (desired)
• Ability to use understanding of the business to drive strategic decision making and recommend operational improvements (desired)
• Ability to lead functional area initiatives and process improvements of the highest complexity and impact (desired)
• Ability to present highly complex data and findings to diverse audiences including senior leadership (desired)
• Ability to analyze complex business processes and recommend improvements (desired)
• Champion and overcome resistance to and facilitate change (desired)
• Experience supporting customer experience transformation initiatives including leadership alignment, internal communications campaigns, and programs that reinforce a customer-first mindset across large, complex organizations (desired)

Benefits

• Eligible to participate in PG&E’s discretionary incentive compensation programs