Director, eCommerce Technology

Role Overview

• Lead the execution, delivery, and continuous improvement of Deckers’ global eCommerce platforms and consumer digital experiences.
• Ensure eCommerce capabilities are scalable, reliable, and aligned to business priorities.
• Manage teams responsible for development, platform operations, and optimization of eCommerce systems.
• Champion innovation and operational excellence ensuring platforms are always ready for growth.
• Inspire and empower high-performing engineering teams fostering a culture of inclusion.
• Collaborate across Product, Digital, Marketing, and Operations to deliver customer-centric experiences.
• Modernize technology stack and introduce best practices that keep Deckers ahead in digital retail.
• Measure impact on business growth, conversion, and customer satisfaction with eCommerce solutions.
• Shape the culture and future of Deckers’ digital journey by being a visible leader.

Requirements

• Bachelor’s degree in Computer Science, Engineering, or related technical field; MBA or Master’s degree in Technology Management or Business Administration preferred
• 10+ years of experience in software engineering or digital platform delivery, with 5+ years in people leadership roles
• Proven experience delivering and operating enterprise-scale eCommerce platforms
• Hands-on experience with modern commerce technologies (Salesforce Commerce Cloud, headless commerce, composable architectures)
• Experience working in global retail, DTC, or consumer-facing digital environments strongly preferred
• Demonstrated success leading cross-functional delivery teams and managing competing priorities in fast-paced environments
• Strong understanding of eCommerce platforms, web technologies, and cloud-native architectures
• Experience with agile delivery, DevOps practices, CI/CD pipelines, and operational excellence
• Ability to translate business needs into clear technical and delivery plans
• Strong communication and stakeholder-management skills across technical and non-technical audiences
• Results-oriented mindset with a passion for customer experience, quality, and continuous improvement
• Experience managing, developing, and delivering multi-tenant eCommerce platforms
• Experience in AI-augmented SDLC for application development is a value add
• Extensive experience in application performance tuning and platform scalability
• Expertise in enabling tech strategies for digital/retail domains
• Extensive experience in Microservices, APIs, Cloud Native & Headless integrations

Tech Stack

• Cloud
• Microservices
• SDLC

Benefits

• Competitive Pay and Bonuses
• Financial Planning and wellbeing
• Time away from work
• Extras, discounts and perks
• Growth and Development
• Health and Wellness