About this role
Role Overview
- Monitor and manage batch processing operations in support of the Child Support Program, utilizing the OpCon workload automation software.
- Creating and scheduling batch jobs
- Monitoring job execution and triaging failures
- Reviewing and processing user service requests
- Performing quality assurance checks on printed forms
- Providing after-hours support for critical batch processing and delivering materials or documents to internal customers as needed
Requirements
- General computer experience
- A minimum of one (1) year of data processing experience (excluding data entry) OR batch job operations experience
- Two (2) years of customer service
- Valid FL driver’s license
Benefits
- health insurance
- life insurance
- tuition waivers
- paid sick and personal leave
- 10 paid holidays annually
- retirement savings
- vision and dental insurance