Design, implement, and support Cisco based LAN, WAN, wireless and data center networks
Participate in life-cycle replacement projects and deployment of new networking technologies
Administer and support wireless infrastructure, network access control, and network management platforms (e.g.: Cisco controllers, ISE, Catalyst/DNA Center, Meraki)
Configure and maintain network security systems including firewalls, VPNs, segmentation, and access controls
Support hybrid connectivity between on-prem infrastructure and cloud platforms (site-to-site VPNs, secure remote access, etc.)
Utilize monitoring and observability tools to proactively identify performance issues and support troubleshooting
Diagnose and resolve complex network connectivity issues across wired, wireless, and remote environment
Create and maintain network documentation including diagrams, standards, configurations, and change records
Collaborate with systems, customer support, and facilities teams on enterprise initiatives
Support and coordinate maintenance of network closet UPS systems and related power infrastructure, including monitoring, maintenance scheduling, and vendor support
Partner with Information Security teams to implement network security controls, investigate incidents, and support compliance initiatives
Participate in after-hours maintenance windows and on-call rotation as required
Maintain network device inventory, maintenance contracts, and infrastructure records
Communicate technical information clearly in both written and verbal form
Contribute to security best practices including segmentation, certificate-based authentication, and Zero Trust principles
Requirements
Strong understanding of enterprise switching, routing, and wireless fundamentals
Basic understanding of structured cabling and fiber standards
Solid knowledge of TCP/IP networking and common protocols/services
Experience with Cisco networking technologies (switching, routing, wireless, firewalls)
Working knowledge of routing protocols (OSPF, EIGRP, HSRP, BGP) and VPN/NAT concepts
Experience troubleshooting complex network issues in production environments
Ability to work independently while collaborating effectively with cross-functional teams
Strong documentation, organization, and customer service skills
High aptitude and willingness to learn new technologies