Partner with customers to understand their cloud environments and cost-management goals, acting as a trusted technical advisor to customers’ engineering, FinOps, and finance stakeholders
Design and implement scalable cost allocation and tagging strategies across complex environments, including multi-cloud and Kubernetes
Support technical onboarding for complex accounts, partnering closely with Customer Success on advanced use cases
Debug and resolve data ingestion, tagging, and reporting issues in collaboration with Support and Engineering
Build custom solutions, queries, and workflows using Vantage’s APIs, exports, and integrations to unblock customer needs
Surface recurring customer pain points and edge cases to Product and Engineering, contributing to internal tooling, documentation, and repeatable implementation patterns
Requirements
5+ years in a technical, customer-facing role (Solutions Architect, Forward Deployed Engineer, Technical Consultant, Sales Engineer, or similar).
Strong understanding of cloud infrastructure (AWS, GCP, Azure) and modern data stacks
Experience working with cost data, billing exports, usage metrics, or large datasets
Comfortable writing SQL and/or Python for analysis, troubleshooting, or automation
Excellent communicator who can explain technical concepts to both technical and non-technical stakeholders
High ownership mindset and comfort operating in ambiguity