Own internal advocate communication channels and our community platform, Circle.so
Facilitate engagement through onboarding sessions, fireside chats, and other advocate-facing experiences that build connection and clarity.
Monitor internal sentiment and feedback to proactively address knowledge gaps, align messaging, and reduce friction.
Create resources and recognition programs that empower advocates to serve patients with confidence, accuracy, and empathy.
Build community by surfacing stories, celebrating milestones, and maintaining a tone that reflects Solace’s mission and values.

3+ years of experience in internal communications, community management or PR with a strong preference for experience at venture-backed technology or consumer startups
Experience managing internal communication tools, knowledge management, and community platforms
A bachelor’s degree in a related discipline is preferred. A clinical background is strongly preferred
A high level of agency and autonomy, coupled with a vision for what healthcare can and should be

Community Lead

Key skills