Key skills
Mentoring
About this role
Role Overview
- Responsible for assigned caseload and meeting inbound/outbound call targets
- Manage reimbursement and appointment coordination for patients through liaising with Innomar and non-Innomar programs, patients, pharmacies and physicians
- Provide clinical support to patients and health care providers enrolling in ICP
- Review feasibility of requests to accommodate medication administration at InnomarClinics and in the homecare setting
- Database management and ensure accurate documentation for patient appointments
- Lead disease-state training of new/existing team members
- Provide feedback regarding current protocols, databases, processes, inter-departmental relationships
- Responsible for reporting all Adverse Events to the assigned units/departments
- Assigned other duties and tasks as required
Requirements
- Registered Nurse (RN) or Registered Practical Nurse (RPN) diploma
- five (5) years of Nursing experience
- healthcare and case management experience in medical or hospital practice or the insurance or bio-pharma industry
- Bilingualism (French and English) strongly preferred
- Experience in oncology is an asset
Benefits
- medical, dental, and vision care
- backup dependent care
- adoption assistance
- infertility coverage
- family building support
- behavioral health solutions
- paid parental leave
- paid caregiver leave
- training programs
- professional development resources
- mentoring programs
- employee resource groups
- volunteer activities