Customer Service Representative

Role Overview

• Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and services
• Assists with processes and customer sales questions
• Assembles and tracks customer orders
• Customer account management to include: Invoicing, troubleshooting, sales order price books, pre-pays, inventory transfers
• Compile and maintain database for inventory record
• Ensure customer satisfaction
• Ensure all paperwork is in order and all loads are signed for
• Perform administrative duties including computer work, mail distribution, reception and office correspondence
• Other duties as assigned

Requirements

• High school diploma/GED or equivalent required
• 2+ years of relevant experience preferred
• Agricultural knowledge and background preferred
• Valid driver’s license

Benefits

• Comprehensive medical, dental, and vision coverage
• Life insurance
• Disability coverage for positions working more than 30 hours per week
• Retirement program with generous employer contributions
• Paid vacation, sick days, and holidays
• Paid personal and maternity/parental leaves
• Employee and Family Assistance Program