About this role

Responsible for various field operational activities in Customer Operations
Managing gas construction and maintenance activities and providing direct supervision of the gas supervisory staff in an Area
Identifying and implementing strategic direction and best practices in Customer Operations
Ensure work is performed according to safety rules, work procedures and construction standards
Ensure the safe operation of our distribution facilities and maintain prompt response to emergencies
Ensure Customer Satisfaction goals are met and customer concerns are addressed promptly
Monitor and manage workload and schedule to meet required by dates
Develop and implement innovative construction and maintenance practices to reduce costs and improve efficiency

A Bachelor’s degree in a relevant discipline is desired
In lieu of a degree, a minimum of five years of electric/gas distribution construction and maintenance experience in a leadership role is required
Five years of supervisory experience and knowledge of field operations are required
Valid Driver's License is required

Operations Manager

Key skills