Own all assigned Commercial accounts and Strategic site-level locations (e.g., regional labs for multinationals), representing the entire LGC Standards portfolio across all end-markets (Pharma, Biotech, Environmental, etc.) to build new and maintain existing account relationships
Identify and close new opportunities attained from either prospecting as self-generated leads or from marketing as marketing-qualified leads
Involve additional LGC Standard’s team members and resources (e.g., end market sales managers, quoting specialists, etc.) on an as-needed basis to best service customer needs and to achieve the highest level of customer experience
For relevant sites at specific strategic accounts, collaborate with the Sr. Director, Strategic & Commercial Accounts, to conduct planning and customer reviews
Use LGC’s sales tools to manage prospects, existing accounts, new opportunities, the active pipeline and relevant sales forecasts in an accurate and timely manner
Develop an in-depth understanding of key LGC products and their applications
Meet and exceed assigned sales targets for LGC Standards
Actively engage with customers (e.g., email, phone calls, in-person visits, etc.) to qualify leads, convert prospects, follow-up on quotations and drive new sales and accordingly maintain CRMs with up-to-date customer information
Increase awareness of the LGC Standards brand by organizing and attending exhibitions, seminars and other events

B.S. in chemistry, physics, biochemistry, biology, or equivalent
5+ years’ experience in selling technical products used in research laboratories: Prior successful key account management experience dealing with central procurement is preferred
Able to read and interpret documents such as RFQs, contracts, operating and maintenance instructions and procedure manuals
Experience with customer relationship management platforms such as Sales Force and Desk.
Expertise in Microsoft Office products is a plus
Outstanding commercial awareness and planning abilities
Proven track record of meeting and exceeding sales targets
Fluency in English essential with additional languages an advantage
Willing to travel up to 40% within the designated territory as required

Account Manager

Key skills