Lead and manage large‑scale, cross‑functional technical programs from inception through delivery
Leverage strong technical background to collaborate with software engineering, systems engineering, and IT infrastructure teams
Develop and manage detailed project schedules , resource plans , and risk mitigation strategies , including oversight of data‑conversion projects
Apply project management best practices (Agile, Scrum, Waterfall) and adapt methodologies to the needs of each team
Communicate complex technical concepts to non‑technical stakeholders with clarity and precision
Analyze data, evaluate information sources for reliability, and prepare clear, actionable reports for leadership and other departments
Train junior team members and ensure proper organization, interpretation, and communication of collected data
Drive alignment across teams, influence without authority, and communicate effectively with senior leadership
Manage competing priorities in a fast‑paced, dynamic environment while maintaining a focus on delivery

Proven experience as a Technical Program Manager or similar technical project management role
Strong technical understanding of software development, systems engineering, and/or IT infrastructure
Expertise in project management methodologies (Agile/Scrum/Waterfall)
Excellent problem‑solving and analytical capabilities with an emphasis on scalable, practical solutions
Ability to influence and drive initiatives across multiple teams and leadership levels
Experience preparing and presenting reports based on data analysis
Basic Card Domain knowledge required
Strong verbal and written communication skills

Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade
Company paid holidays
Personal Days
Sick Leave
Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)
Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)
Life and disability insurance
Employee assistance programs
Other benefits as provided by local policy and eligibility

Project Manager

Key skills