Lead requirements elicitation via workshops, interviews, and data analysis
Translate business needs into BRDs, FRDs, user stories, and acceptance criteria
Perform gap analysis, impact assessments, and feasibility studies
Maintain requirements traceability across the lifecycle
Work across products: Term, Whole Life, UL, VUL, Annuities, Riders, and Underwriting/Policy Servicing
Interpret product rules, actuarial guidelines, and regulatory requirements (NAIC, IRDAI)
Support product configuration, PAS upgrades, and rate/fee calculations
Partner with leaders across Product, Operations, Compliance, Finance, and Technology
Serve as the key liaison between business and IT
Provide solution recommendations and decision‑support analysis
Mentor junior BAs and offshore teams
Lead process reviews (new business, underwriting, claims, billing, commissions)
Identify automation and optimization opportunities using Lean/Six Sigma
Support modernization, digital onboarding, and workflow automation programs
Experience with major PAS platforms such as Guidewire Life, Vantage, Ingenium, Life400, ALIP, Oracle Insurance, FAST, etc.
Work with integration, workflow, document management, and data platforms
Support SIT/UAT, defect management, and validation of business rules
Understanding of APIs, data mapping, and downstream impacts.

13–14 years of experience, including 10+ years in Life Insurance
Strong functional knowledge of Life products, processes, and regulations
Proven ability to lead multi‑stakeholder programs
Proficiency in JIRA, Confluence, Visio, Azure DevOps
Excellent analytical, documentation, communication, and facilitation skills
Experience in Agile/Scrum and Waterfall
Preferred Certifications: LOMA (ALMI/FLMI), CSPO / CBAP / IIBA, Agile certifications
Preferred Experience (Nice to Have): Digital transformation projects in Life Insurance, Exposure to AWS/Azure and API‑driven ecosystems, Knowledge of actuarial concepts, Experience with PAS migration initiatives.

Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade
Company paid holidays
Personal Days
Sick Leave
Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)
Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)
Life and disability insurance
Employee assistance programs
Other benefits as provided by local policy and eligibility

Business Analyst – Life Insurance

Key skills