Develops communication strategies and disseminates internal and external communications
Researches and writes content for internal and external audiences
Supports other communications efforts providing ideas, edits and formatting to support communications strategies
Build relationships with leaders across the enterprise
Provides strategic counsel and ensures communication alignment with department goals
Defines and uses communications measures and metrics to monitor performance objectives
Demonstrates broad expertise and understanding of fundamental communications concepts
Designs and develops communications for use in a wide variety of media and contexts
Identifies and understands industry best practices and incorporates leanings into communications strategies and plans
Manages and leads complex communications initiatives and projects
Manages communication programs, including project plans, timelines and milestones

Bachelors Degree in job-related discipline or equivalent experience
Job-related experience, 6 years
CA Class C License, or equivalent
Masters Degree or equivalent experience (desired)
Experience in the utility or highly regulated industry (desired)
Ability to use understanding of the business to drive strategic decision making and recommend operational improvements (desired)
Ability to lead functional area initiatives and process improvements of the highest complexity and impact (desired)
Ability to present highly complex data and findings to diverse audiences including senior leadership (desired)
Ability to analyze complex business processes and recommend improvements (desired)
Champion and overcome resistance to and facilitate change (desired)
Highly collaborative, able to work cross-functionally, possess the ability to forge relationships and partner effectively across various functional areas (desired)
Experience supporting customer experience transformation initiatives including leadership alignment, internal communications campaigns, and programs that reinforce a customer-first mindset across large, complex organizations (desired)

Communications Specialist

Key skills