Investigate and support the testing of powertrain related quality issues in Hyundai, Genesis, or Kia vehicles by responding to requests from Hyundai Motor Group, sales affiliates, vehicle assembly plants, and in cases of sudden increases in warranty claims.
Knowledge of internal Combustion Engine mechanical structure, Engine Control Logic, and related components.
Define customer’s subjective concerns using objective data with accurate field duplicating conditions with the use of data.
Conduct field or on-site investigations to collect both subjective and objective data, analyze the data to diagnose root causes, and validate the effectiveness of improvements.
Benchmark competitive vehicle designs, diagnostic procedures, and technical service bulletins (TSBs) to research differences and enhance our systems and materials.
Study various external indices (e.g., J.D. Power, Consumer Reports), customer forums, and other automotive syndicated studies to identify market trends and customer feedback.
Research, procure, and maintain new technologies, tools, and methods for data acquisition and analysis.
Manage schedules and coordinate with outsourced companies to ensure all deliverables are met according to contract requirements.
Assist vendors and address issues that may arise to maintain project schedules.
Create and present technical reports as assigned.
Mentor junior engineers on best practices and facilitate on-the-job learning.
Knowledge of Quality Assurance and Quality Control principles and practices.
Travel up to 30% of the time, both domestically and internationally.
Requirements
Bachelor’s degree in Mechanical, Electrical, or Automotive Engineering, or a related field
4+ years of experience in QA/QC, Quality Improvement, or Vehicle Quality Investigation & Root Cause Analysis
Superior verbal and written communication skills
3+ years experience in automotive engineering, with a strong preference for Powertrain Experience
Familiarity with vehicle instrumentation and data acquisition tools (such as LMS, Vector CANalyzer, etc) is a plus
Tech Stack
Assembly
Benefits
Zero-dollar Employee Premiums on Medical, Dental, and Vision for You and Your Family
100% Employer-paid Disability and Life Insurance
Generous Paid Time Off, Including Vacation, Sick, and Abundant Holidays
Competitive Salaries
A Global Environment that Fosters Diversity
Retirement Savings and Planning Benefits
Access to Health Savings Accounts and Flexible Spending Accounts