Front Office, Marketing Assistant

Role Overview

• Provide courteous, professional, and timely assistance to tenants, customers, and employees
• Greet visitors, determine the purpose of their visit or call, and direct them to the appropriate team member or venue contact
• Manage employee parking access cards, deliveries, and maintenance requests
• Maintain inventory of office supplies and ensure items are restocked as needed
• Restock kitchen and pantry items throughout the day; ensure counters are clean and maintained
• Replenish paper at copier stations and keep copier areas neat, organized, and fully supplied
• Manage postage meter operations and maintain required mailing/shipping supplies
• Submit copier meter counts to vendors
• Sort and distribute incoming mail daily
• Coordinate messenger services, certified mail, and office maintenance vendors
• Manage utility service start‑ups and shut‑offs in coordination with utility providers
• Support the General Manager and Facility Manager in managing service contracts and certificates of insurance
• Support workspace changes including employee relocations, onboarding, and offboarding
• Assist with catering orders for meetings/events, including delivery coordination, set up, and clean up
• Provide general clerical support to the Pointe Orlando team (Word & Excel documents, filing, mailing)
• Work independently and collaboratively on both recurring and special projects
• Update website and digital event platforms for property events
• Assist with drafting and distributing tenant communications
• Maintain distribution lists (media contacts, tenant lists, property blog, email/text subscriptions)
• Order and track event supplies
• Maintain monthly Pointe Orlando tenant private group events tied to conventions and quarterly spreadsheets for Leasing
• Track quarterly metrics for measurement and reporting
• Oversee vendor agreement entry and tracking in Salesforce, ensuring timely execution and insurance documentation
• Draft and distribute new tenant overviews upon lease execution
• Create new vendors in Nexus
• Organize and maintain marketing folders and documentation
• Support special projects, events and other duties as needed

Requirements

• Ability to work in-office five days per week
• Ability to work alternate hours (evening or weekend) if needed for Pointe Orlando events
• Experience in a professional environment, with strong ability to represent Brixmor in all communications
• Excellent customer service skills and the ability to respond promptly and courteously to requests
• Strong communication, teamwork, and decision-making skills
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, and Outlook)
• Ability to manage multiple tasks and projects simultaneously
• Strong attention to detail, time management, and personal initiative
• Ability to work independently while collaborating effectively across all levels of the organization
• Responsive and adaptable in a dynamic, fast‑paced environment
• Reliable, on-time attendance.

Benefits

• Brixmor offers competitive pay commensurate with background and responsibilities plus a benefits and perks package that supports career engagement, growth, good health and connection with teammates and our communities.