Bilingual Customer Service Representative – English, French
Canada
Full Time
3 days ago
$7,587 - $8,651 CAD
No H1B
Key skills
Assembly
About this role
Role Overview
- Responding to and resolving parts and service field inquiries from dealership and Company representatives.
- Responding to unit down website requests and issues.
- Providing modifications and/or substitutions of parts to expedite vehicle repairs and service.
- Performing cataloguing duties and assisting in ordering parts commodities directly from manufacturers or assembly plants.
- Answering and responding to Dealer parts and service needs via telephone and online systems including email.
Requirements
- College diploma or equivalent is required.
- At least 3 years of experience in a Customer Service or related role.
- Fully fluent (read, write, and speak) in French and English.
- Excellent PC skills including Microsoft Office (Word/Excel/Outlook).
Tech Stack
- Assembly
Benefits
- Health insurance
- Paid time off
- Flexible work arrangements