Updates account information, venue details, and program records in the customer management system with an eye for detail and consistency.
Respond to general customer inquiries ensuring successful resolutions.
Handle account requests, including setup and maintenance, equipment service, accounting disputes, product tracking, and delivery claims, driving results through efficient processes.
Conduct proactive sales and support outreach calls by tier, driving results.
Implement sales tactics and able to identify opportunities within the existing customer portfolio, ensuring profitable and successful outcomes.
Establish, develop, and maintain business relationships with current customers in the assigned territory or market segment to generate new business product sales.
Measure and report weekly sales and activities to ensure KPIs and sales goals are met, successfully driving results.
Prepare and submit activity and results reports, including monthly and annual portfolio performance analysis, ensuring tracking, benchmarking, and goal attainment.
Manage designated beverage business leads by qualifying and converting them to support new business activation or disqualifying undesirable opportunities.
Support monthly and annual sales goals by managing qualified CRM opportunities to closure.
Actively participate in team calls, as well as make in-person annual regional visits or periodic business travel, or in market activity fostering collaboration.

Inside Sales Representative

Key skills