Provides support and service for the Investment Operations function
Executes and delivers on Investment product and service processes
Supports the execution of strategic initiatives
Communicates with internal business partners and external customers
Monitors and tracks performance, and addresses any issues
Gathers and formats data into regular and ad-hoc reports
Executes work to deliver timely, accurate, and efficient service
Resolves standard and relatively straightforward issues
Provides input and analysis into the continuous improvement of business processes
Checks and reconciles information and documentation to ensure accuracy and completeness
Identifies and analyzes issues and problems and resolves in a timely manner

Typically between 3
5 years of relevant experience
Post-secondary degree in related field of study or an equivalent combination of education and experience
Knowledge and experience using relevant systems and technology – In-depth
Knowledge and understanding of the business unit’s key products and services, processes and controls – In-depth
Knowledge of the risk and regulatory requirements of the business – In-depth
Prioritization skills – Good
Customer service skills – In-depth
PC skills (MS Word, Excel, PowerPoint) – In-depth
Specialized knowledge from education and/or business experience
Verbal & written communication skills
In-depth
Collaboration & team skills
In-depth
Analytical and problem solving skills
In-depth
Influence skills
In-depth

Assistant Product Manager, Global Asset Management

Key skills