DICK'S Sporting Goods is committed to creating an inclusive and diverse workforce that reflects the communities they serve. They are seeking a Senior Product Manager to optimize and innovate their supply chain operations, focusing on delivering a competitive product roadmap and enhancing warehousing systems through technology solutions.
Responsibilities:
- Enlist & Enable Stakeholders Uses evidence-based influencing skills
- Manages complex stakeholder relationships
- Conducts stakeholder identification workshops and creates stakeholder map by product
- Creates and communicates standard stakeholder touchpoints to maintain alignment
- Conducts stakeholder input sessions across various levels within the organization
- Leads Framing exercises and facilitates the enablement of stakeholders
- Leadership & People Management Acts as a trusted expert, teammate and operations leader within your product domain
- Uses organizational agility to influence teammates and peers without formal authority
- Effectively mobilizes a team(s) and leads through uncertainty
- Acts as an agent of change within the organization
- Creates a people-first culture where teammates thrive
- Advocates for the Lean Product mindset and leads by example
- Actively participates within the Product Community of Practice inclusive of coaching and mentoring responsibilities
- Form Strategy & Prioritize Work Builds the roadmap, collaboratively with stakeholders, based on outcomes
- Uses decision support tools to weigh the competing factors and objectives for a product(s)
- Effectively explains ‘why’ you prioritized the work
- Leads the creation of the vision and strategy for the product(s) that you support within a team setting
- Communicates product strategy with dependent teams, stakeholders and leadership
- Develops core positioning and messaging for product, inclusive of developing the product marketing sales tools and collateral
- Identify Opportunities Uses data to discover customer pain points
- Identifies the right problems and prioritizes for the best business outcomes, aligning to the overarching portfolio strategy
- Identifies complex patterns in data and builds expanded research models in partnership with Product Design
- Uses advanced storytelling to capture the audience and drives alignment / decisions
- Leads Product-Market Fit analysis, segmentation and buyer behavior for a product domain
- Form & Track KPIs/Metrics Develops growth matrixes, manages product team budget, sets pricing to meet revenue and profitability goals
- Gathers data and conducts research to identify Product ROI
- Evaluates ROI and uses to develop business cases for potential opportunities
- Measures adoption, usage data and business impact of launches to prove ROI
- Builds product objectives and goals in collaboration with key stakeholders
- Drives accountability through facilitated data-driven ROI ceremonies
- Regularly reports out on progress towards goals as well as product health
- Identifies lagging and leading indicators to measure progress towards goals and outcomes
- Deliver Products/Features Proactively identifies dependencies and mitigates risky assumptions
- Identifies and communicates risks associated with shipping features
- Builds the release plan (who, what and when) including feature prioritization
- Collaboratively builds the User Story map and corresponding user stories
- Writes user stories to articulate work to be done by software engineering that support outcome delivery
- Works closely with software engineering to ensure delivery of products map to customer experience and business requirements within needed timelines
- Manages testing to detect and fix issues to make necessary improvements
- Manages third party partnerships, assessments and identification of potential opportunities
- Leads sprint planning or iteration planning meetings
- Runs experimental, beta & pilot programs with early-stage products
- Participates in Agile ceremonies, including stand ups, demos and retrospectives
- Communicates with legal, compliance, security and other critical teams
Requirements:
- Experience with Supply Chain Technology Products – Manhattan Preferred
- In depth operational knowledge of retail distribution operations
- Strong facilitation, leadership, and coordination across technology, capability, and operations teams
- Strong data acumen
- Strong problem-solving skills with an ability to demonstrate creative thinking to overcome problems
- An advanced understanding of Product Management
- Advanced knowledge and application of human-centered design practices
- Understanding of a product lifecycle
- Understanding of the software development lifecycle
- Ability to balance business objectives & customer needs
- Success in defining a cohesive product vision, strategies and roadmap
- Ability to speak to and application of complex product concepts
- Advanced go-to-market strategies resulting in successful product launches
- Customer-centric view into developing great product experiences and the ability to advocate on a customer's behalf
- Use of market data, customer needs and innovative thinking to remain competitive in the domain
- Intermediate understanding of Scrum and application in a Product Management role
- Effective facilitation, relationship building and collaboration skills to drive alignment across organizational peers and stakeholder groups
- Proven ability to influence cross-functional teams and leadership stakeholders without formal authority
- Agility to move between product domains or portfolios as business needs arise
- Advanced written and verbal communication skills
- Curious attitude and desire to learn
- Ability to know when to pivot or persevere based on data and learnings
- Experience working with third party vendors