Key skills
AnalyticsCRMCommunicationNegotiationSales
About this role
Role Overview
- Overseeing day-to-day operations of an inside sales team
- Provide high level customer service while maximizing sales and gross profit
- Ensure customers receive prompt and efficient service
- Maintain profitability through report analysis and issue resolution
- Researching and preparing sales orders and quotes
- Training associates in computer systems and sales techniques
- Handling customer inquiries and problem resolution
Requirements
- Proven experience managing Inside Sales teams
- Broad understanding of Inside Sales operations and business development strategies within B2B environments
- Skilled in leveraging CRM systems and data analytics
- Experience implementing outreach strategies for customer relationships
- Demonstrated success in coaching and developing sales talent
- Familiarity with diverse customer segments and buying behaviors
- Excellent communication, negotiation, and relationship-building skills
Benefits
- Health insurance
- 401(k) matching
- Flexible work arrangements
- Paid time off
- Professional development opportunities