Provide functional support for D365 F&O Finance modules (GL, AP, AR, Cash & Bank, Fixed Assets, Expense Management).
Triage incidents, reproduce issues, identify root cause, document workarounds/fixes, and escalate to technical teams/partners as needed.
Support month-end and year-end close activities through validation, issue resolution, and process guidance
Maintain finance configurations within governance (posting setups, journals, parameters, approvals/workflows).
Support user access/security requests using role-based practices and segregation-of-duties awareness.
Monitor data quality for key master data (vendors, customers, chart of accounts, dimensions) and support governance practices.
Gather requirements, map processes, and translate needs into functional documentation (user stories/specs, acceptance criteria, test scenarios).
Configure solutions within role scope and coordinate with developers for extensions/integrations.
Identify opportunities to simplify, standardize, and automate Finance processes where appropriate.
Plan and execute SIT/UAT, including test scripts, defect logging, validation, and sign-off support.
Participate in release planning and regression testing to ensure stable deployments and control compliance.
Support Finance reporting and analysis through Excel/Power BI extracts, reconciliations, and ad hoc insights.

0–3 years' experience in ERP functional support, business analysis, Finance systems, or similar (D365 F&O preferred).
Foundational understanding of core Finance processes: record-to-report, procure-to-pay, order-to-cash, month-end close basics.
Ability to gather requirements and translate them into functional documentation (user stories, specs, process flows).
Strong troubleshooting skills: issue triage, root-cause analysis, clear communication of status and resolution.
Strong Excel skills (pivot tables, lookups, reconciliations); comfort working with Finance data.
Strong communication and stakeholder management skills; ability to work with Finance and IT/partners.

Preferred / Nice-to-Have

Hands-on exposure to D365 F&O Finance configuration (posting profiles, ledger setup, dimensions, workflows, tax basics).
Familiarity with LCS, Azure DevOps (work items/test plans), and release management concepts.
Experience supporting month-end close in an ERP environment.
Basic knowledge of data tools: SQL concepts, Power Query, Power BI.
Microsoft certifications (nice to have): MB-310 (Finance), MB-300, or related.
Bachelor's degree in finance, Accounting, Business, Information Systems, or related field (or equivalent practical experience).

This is a contract to permanent role, with inclusive benefits and a hybrid work schedule expected to be on site 2-3 days per week in Kuala Lumpur.

Finance Systems – Operations Analyst

Key skills