Lead, coach, and manage a team of Account Leads and Account Managers aligned to specific industry verticals, driving high performance and career growth.
Partner closely with the Head of Growth to translate growth strategy into clear execution plans, team goals, and operating rhythms.
Own day-to-day execution across vertical account portfolios, ensuring strong customer outcomes, retention, and expansion.
Establish and scale best practices for account planning, forecasting, pipeline management, and performance tracking.
Run regular business reviews, pipeline reviews, and performance check-ins to monitor progress against KPIs and growth targets.
Serve as executive sponsor for customers, supporting executive-level relationships when needed.
Collaborate cross-functionally with Sales, Product, Marketing, and Customer Success to ensure alignment on priorities and go-to-market initiatives.
Provide strategic insight on vertical-specific trends, customer needs, and product opportunities to inform broader growth strategy.
Contribute to hiring, onboarding, and team design as the Growth organization continues to scale.
Requirements
10+ years of experience in enterprise SaaS growth, account leadership, or related customer success roles, with at least 2+ years in people management.
Proven track record of managing and scaling high-performing account teams that drive revenue retention, expansion, and strategic impact.
Strong analytical skills and comfort with data-driven decision-making, including forecasting, KPIs, and customer health metrics.
Excellent communicator with the ability to influence at all levels, from internal partners to senior executives at enterprise accounts.
Strategic thinker who can both design and operationalize frameworks that balance short-term impact with long-term growth goals.
Startup-ready attitude and comfort operating in a fast-moving environment where priorities evolve quickly.
Benefits
Unique opportunity to join on the ground floor of a fast-moving startup building at the center of AI
Tackle challenging and abstract problems while disrupting the $300BN legacy mar-tech industry
Join an experienced high-performing team where you will have immediate ownership and impact
Experience a true meritocracy with significant career growth upside as the business scales