Build and evolve infrastructure platforms that many engineers and services depend on.
Translate messy real-world constraints into clean abstractions: simple APIs, enforceable contracts, safe defaults.
Drive improvements in reliability and performance through principled design, measurement, and iterative hardening.
Partner across engineering and product to identify systemic pain points and turn them into reusable solutions.
Own outcomes end-to-end: design → implementation → rollout → operational maturity.

Experience building and operating large-scale distributed systems in production (high throughput, concurrency, and failure handling).
Strong fundamentals in systems design, including caching, consistency, queueing/backpressure, and resilient dependency management.
Ability to reason about performance (latency distributions, tail behavior, bottlenecks) and translate that into concrete engineering work.
Track record of building platforms or shared infrastructure that improves velocity and correctness for other teams.
Strong communication and collaboration skills—aligning on interfaces, navigating tradeoffs, and driving cross-team execution.
Experience designing paved roads / golden paths (frameworks, libraries, self-serve tooling) that shape engineering behavior at scale.
Deep understanding of reliability techniques: graceful degradation, circuit breakers, load shedding, rate limiting, and fault isolation.
Experience building systems for safe iteration: progressive delivery, correctness checks, automated rollout gates, and production validation.
Strong instincts for API and contract design—how to create interfaces that are stable, evolvable, and hard to misuse.
Prior work that demonstrates “force multiplier” impact: enabling many teams through a small number of well-chosen primitives.

Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts
Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)
401(k) retirement plan with employer match
Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)
Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees
13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)
Mental health and wellness support
Employer-paid basic life and disability coverage
Annual learning and development stipend to fuel your professional growth
Daily meals in our offices, and meal delivery credits as eligible
Relocation support for eligible employees
Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided.

Software Engineer, ChatGPT Infrastructure

Key skills