Training and Curriculum Development Manager

Role Overview

• Provide first-line people leadership (coaching, development, performance management, staffing, scheduling) for curriculum development, trainers/instructors, and standard work coordinators
• Lead design, development, review and rollout of curriculum and learning assets for BCA Fulfillment University (classroom, on-the-job training, eLearning, job aids)
• Oversee Fulfillment Standard Work administration: creation, revision control, dissemination, and site adoption of standard work and process documentation
• Ensure training and standard work align to operational metrics and safety/quality requirements
• Partner with program fulfillment, operations, engineering, quality, safety, and HR/Learning teams to prioritize training and standard work needs for our fulfillment teams across BCA, and to integrate cross-functional process improvements that affect training and standard work
• Establish and monitor KPIs for training effectiveness and standard work compliance (e.g., time-to-competency, training completion rates, standard work adoption, error reduction)
• Manage training calendars, instructor assignments, and resource allocation across sites to meet production and staffing requirements
• Develop and maintain learning roadmaps, training matrices, and competency frameworks for Fulfillment roles
• Lead continuous improvement activities (e.g., A3, Kaizen, PDCA) to improve content, delivery methods, and standard work usability
• Ensure learning materials and standard work comply with Boeing policies, regulatory standards, and document control practices
• Facilitate periodic audits, assessments and feedback loops to validate training effectiveness and standard work accuracy
• Travel as required to support Everett, Renton and North Charleston fulfillment operations and to deliver or oversee training and implementation activities

Requirements

• 3+ years leading training, instructional design, or standard work/document control programs in a manufacturing, aerospace, or complex operations environment
• Demonstrated experience designing and delivering blended learning (classroom, OJT, eLearning) and developing standard work/process documents
• Strong knowledge of adult learning principles, training needs analysis, curriculum development, and competency-based frameworks
• Experience with continuous improvement methodologies (Lean, Six Sigma, Kaizen) and using them to improve training and standard work
• Excellent communication, facilitation and stakeholder management skills across multiple sites and functional groups
• Ability to analyze training and operational data to drive decisions and improvements
• Ability to travel up to 15% of the time

Benefits

• Health insurance
• Flexible spending accounts
• Health savings accounts
• Retirement savings plans
• Life and disability insurance programs
• Paid time away from work