About this role

Design end-to-end conversational flows for chatbots, virtual assistants, and AI-powered support systems.
Translate business requirements and user needs into structured dialogue models and interaction patterns.
Develop clear, concise, and brand-aligned conversational content.
Collaborate cross-functionally with Product Managers, Engineers, and Researchers to deliver high-quality solutions.
Create wireflows, conversation maps, and prototypes to communicate design intent.
Apply usability testing insights and performance analytics to iterate and improve experiences.
Ensure accessibility, inclusivity, and compliance standards are met in conversational interfaces.

5–8+ years of experience in UX design, content design, or conversational design.
Experience for conversational experiences for generative or agentic AI.
Strong understanding of human-centered design and UX best practices.
Experience working in agile, cross-functional product teams.
Portfolio demonstrating conversation flows, UX writing, or AI interaction design.
Prompt design experience.
Familiarity with conversation analytics and optimization techniques.
Conversation flow design and scripting
Interaction design and prototyping
Research synthesis and usability testing
Cross-functional collaboration
Problem-solving and systems thinking.

Senior UX Designer, AI Conversation

Key skills