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Client Success Manager at Medsuite Inc | JobVerse
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Client Success Manager
Medsuite Inc
Remote
Website
LinkedIn
Client Success Manager
United States
Full Time
4 days ago
No H1B
Apply Now
About this role
Role Overview
Manage all aspects of the clients’ account to maximize collections
Serve as the clients’ primary point of contact, collaborating with the internal team
Conduct face-to-face meetings with clients to review performance
Monitor and escalate operational workflow process for clients
Develop and present client specific reports and metrics
Collaborate with business management team when Practice Administration services are utilized
Responsible for oversight, mentorship, and growth of assigned Client Success colleagues
Requirements
High School Diploma or GED
Bachelor’s Degree in business, healthcare management, or related field preferred
At least three to five years (3-5) in healthcare, revenue cycle management, or related field
Basic familiarity with medical billing and terminology
Ability to read, understand, and apply state/federal laws, regulations, and policies
Strong knowledge in RCM, accounting, and/or finance
Strong customer service and customer facing skills
Benefits
Ventra performance-based incentive plan
Referral bonus program
Apply Now
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