About this role
Role Overview
- The Community Development Team is seeking a Player Community Lead with deep live game and live ops experience to work on our mobile title, Twilight Towers.
- You will be embedded directly within the game team, ensuring community perspective is integrated into development and live operations in proven, scalable, and innovative ways.
- You will build strong cross-functional relationships, surface meaningful insights, and ensure our players feel represented, connected, and understood.
- You will lead feedback loops, drive real-time sentiment analysis, and actively contribute to live-ops planning and execution, shaping how community is woven directly into the live game experience.
- Identify and implement in-game and out-of-game community integration opportunities that meaningfully strengthen player connection.
- Build and maintain real-time sentiment analysis, reporting, feedback loops combining qualitative and quantitative insights, and establish success metrics.
Requirements
- Proven experience operating in live service, soft launch, and early live-ops environments, preferably in mobile or free-to-play games.
- Experience in tower defense and tower merge games.
- Flexibility in timezones with gloabally remote team.
- Demonstrated ability to integrate community insight directly into live-ops strategy, events, and feature development.
- Strong relationship-building skills and the ability to navigate differing perspectives while keeping teams aligned.
- A solutions-driven, collaborative mindset with comfort resolving tension and ambiguity constructively.
- Deep understanding of gaming communities, player sentiment, and social platforms including Discord, Reddit, TikTok, Twitch, YouTube, and more.
- Strong organization, prioritization, and adaptability in fast-moving live environments.
- Experience founding or running community focused programs like guilds, content creators, ambassadors, and VIPs.
Benefits
- We strongly believe we are changing how games studios operate and at the core of what we do is making great games that create a connected community
- We're not just about making Games Where You Belong. We're also about building communities where our people belong. That's why Fortis is a thriving environment that celebrates diversity, embraces inclusivity, and fosters growth.
- Build and grow with a seasoned team of accomplished talent who have left an impactful mark in their disciplines, both in and out of gaming