Key skills
WorkdayJiraAgileScrum
About this role
Role Overview
- Responsible for intake of projects and major initiatives
- Own and manage end‑to‑end application lifecycle activities
- Responsible for the documentation of all business owned artifacts that are required for projects and major initiatives as defined by the bank's Project Delivery Life Cycle (PDLC) methodology
- Responsible for business process documentation for all business applications owned/managed
- Lead requirements gathering and solution design for projects, releases, and regulatory or operational changes
- Responsible for day to day operations process management to ensure consistency, and delivery according to established SLA
- Responsible for all Business Acceptance Test (BAT) documentation that is required for all projects and major initiatives as defined by the bank's project delivery methodology
- Work closely with the Test Lead to ensure common testing standards and practices are followed
- Partner closely with other HR Technology teams to ensure solutions meet business, data governance, and integration requirements
Requirements
- Undergraduate degree or technical certificate
- 5+ years of progressively senior experience in HR applications (Workday, etc.), related data integrations, business systems analysis, or application management
- Deep functional knowledge of Benefits, Retirement, Pension, or Wellbeing programs
- Hands‑on experience with Workday HRIS, including configurations, business processes, data flows, and integrations
- Proven ability to support complex, high‑risk integrations with external vendors and downstream systems
- Demonstrated experience working within formal project delivery and governance frameworks (PDLC/EPMO)
- Preferred demonstrated ability to operate effectively within Agile delivery frameworks (e.g., Scrum, hybrid Agile/Waterfall)
- Preferred hands‑on experience using JIRA (or equivalent Agile tools)
- Preferred experience supporting iterative delivery cycles, including sprint planning, backlog refinement, testing cycles, and release readiness for large‑scale, integrated systems.
Benefits
- Health and well-being benefits
- Savings and retirement programs
- Paid time off
- Banking benefits and discounts
- Career development
- Reward and recognition programs