Design, implement, configure, and maintain RSA Archer solutions, with emphasis on: Assessment & Authorization (A&A) Controls Assurance Program Management Issues Management Custom Archer applications System integrations
Perform detailed business and functional requirements gathering and analysis; translate requirements into: Solution designs Configuration specifications User stories Implementation plans
Configure and customize Archer applications including: Questionnaires and surveys Forms and data fields Workflows and approvals Calculations and data relationships Access controls and role-based permissions Data feeds and automated imports
Develop and integrate RESTful and web services to enable API connectivity between Archer and external enterprise systems (e.g., ServiceNow or other ITSM, CMDB, or risk platforms).
Implement client-side logic, validations, and dynamic behaviors using JavaScript and jQuery within Archer applications.
Produce and maintain technical documentation covering: System design and configuration Integration specifications Testing plans and results Change requests and deviations Process transformation artifacts Project management documentation using standard templates
Utilize project management and tracking tools to monitor development progress, deliverables, risks, and milestones.
Follow established change management, release management, and governance processes for all deployments to production environments.
Provide troubleshooting, defect resolution, and performance optimization for Archer applications.
Support end-user adoption through knowledge transfer, training materials, and solution walkthroughs.
Other duties as assigned.
Requirements
Expert knowledge of RSA Archer platform architecture, data model, application configuration, and workflow design.
Strong understanding of GRC processes, risk management, compliance frameworks, and security control assurance.
Experience integrating Archer with external enterprise platforms using REST APIs and web services.
Proficiency in JavaScript/jQuery for client-side customizations.
Ability to translate complex business requirements into technical configurations.
Strong documentation and communication skills.
Experience working in structured change-controlled environments.
Ability to work independently on complex technical implementations.
5 years of experience
Must Have: Archer Certified Professional (ACP) OR, Level 3 Archer Certified Administrator – Expert Certification
Must be able to pass a background check. May require additional background checks as required by projects and/or clients at any time during employment.
Minimum Skills: Exceptional interpersonal skills with the ability to communicate in a clear, professional, and articulate manner.
Exceptional verbal and written communication skills.
Possesses effective presentation skills
Excellent organizational, analytical, and problem-solving skills with high-level attention to detail.
Proven ability to multitask and prioritize in a fast past environment with changing priorities; adaptable to change and a quick learner.
Must be self-motivated and able to work well independently as well as on a multi-functional team.
Ability to handle sensitive and confidential information appropriately
Proficient in MS Office, Word, Outlook, PowerPoint, and Excel.
Tech Stack
ITSM
JavaScript
jQuery
ServiceNow
Benefits
Medical, Dental and Vision Insurance
Wellness Program
Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)
Short-Term and Long-Term Disability options
Basic Life and AD&D Insurance (Company Provided)
Voluntary Life and AD&D options
401(k) Retirement Savings Plan with matching after one year