Work provide services to individuals who receive or pay child support
Assisting individuals with preparing legal documents/motions for child support related court filings
General caseload responsibilities
Participation in Case Managers Conferences at a Family Division of Vermont Superior
Impartiality, equity, empathy, and procedural justice are key
Attention to detail and the ability to prioritize tasks is important
Use of multiple applications/programs such as Adobe and Microsoft programs
Comfortable using technology and being an excellent communicator
Some travel may be required for Court events or appointments with customers

Bachelor's degree AND two (2) years or more of experience at or above a technical level in investigatory, analytical, research or paralegal work OR at a technical level in the Office of Child Support.
OR Two years or more of full-time college coursework OR an associate's degree AND four (4) years or more of experience at or above a technical level in investigatory, analytical, research or paralegal work OR at a technical level in the Office of Child Support.
OR Six (6) years or more of experience at or above a technical level in investigatory, analytical, research or paralegal work OR at a technical level in the Office of Child Support.
All incumbents must successfully complete the OCS training curriculum within six months of hire, which includes passing the written Case Presenter's Exam.

80% State paid medical premium and a dental plan at no cost for employees and their families
Work/Life balance: 11 paid holidays each year and a generous leave plan
State Paid Family and Medical Leave Insurance (FMLI)
Two ways to save for your retirement: A State defined benefit pension plan and a deferred compensation 457(b) plan
Tuition Reimbursement
Flexible spending healthcare and childcare reimbursement accounts
Low cost group life insurance
Incentive-based Wellness Program
Qualified Employer for Public Service Student Loan Forgiveness Program

Child Support Specialist II

About this role