Account Manager – Mid Market

Role Overview

• Leading end-to-end conversations around Renewal negotiations and Expansion opportunities with your portfolio of Mid-Market customers (500-2,500 Employees).
• Build meaningful relationships with Loopio customers at all levels through engaging emails, phone calls, video, and in-person meetings.
• Partner closely with Customer Success Managers to understand customer adoption of Loopio, develop thoughtful pricing strategies, and identify expansion opportunities.
• Negotiate contract terms and pricing with guidance from relevant internal departments and management.
• Respond to customer requests for additional users and other upgrades outside of their renewal process.
• Conduct discoveries and online demonstrations of the Loopio platform to additional user groups that may be interested in expanding their Loopio usage.
• Maintain and update account information in Salesforce & Gainsight; close renewals and expansions in a timely manner.

Requirements

• 3+ years of experience in an Account Manager, Account Executive, or similar role, preferably in B2B SaaS.
• Proven track record of developing sales opportunities and managing complex deal cycles.
• Experience growing and maintaining relationships with named accounts across different verticals in Financial Services, Technology, and Business Services.
• Ability to develop relationships with senior leaders and C-level executives.
• Experience using a dynamic tech stack including Salesforce and Gainsight.

Benefits

• Health and wellness benefits starting day 1️⃣ with Loopio.
• Professional mastery allowance for more learning support.
• Flexible co-working locations available in ON and BC.
• Remote setup with a MacBook laptop 🍏, phone/internet subsidy, and WFH budget.
• Supportive culture promoting connections in a remote-first environment.