LMS Administrator – 18-24 Month Project

Role Overview

• Manage the day-to-day maintenance of HRIS platforms by unifying employee data into a system or systems and continually verify its integrity.
• Manage configurations, permissions, access, systems operations and settings for HRIS users.
• Work with third-party vendors to process new software releases and recommend internal changes as needed.
• Collaborate with subject matter experts to design, develop, and implement engaging e-learning courses.
• Oversee the successful launch and management of course content on the designated learning platform.
• Support database management and HRIS maintenance by entering data, creating / changing / deactivating user accounts, coordinating data freezes and/or system downtime.
• Research and resolve system problems or process flaws.
• Assist with the execution of mass data changes, HR data retention maintenance, help monitor workflows / notifications and contribute to testing / validation.
• Coordinate with third-party vendors to receive new software release information, escalate and help resolve system flaws / bugs.
• Prepare data and information to contribute to the development of desktop procedures, guidelines and HRIS documentation.
• Prepare and aggregate HRIS data, reporting and firm-wide dashboards.
• Support overall database integrity and protect privacy and data security by understanding HRIS platform(s), processes and policies.
• Contribute to content creation by developing and updating training materials, user guides, and knowledge base articles related to HRIS processes and best practices.
• Partner with subject matter experts to ensure that documentation and e-learning content are accurate, up-to-date, and accessible for end users.
• Demonstrate familiarity with business lines, awareness of key business leaders and business roles to better support database and HRIS maintenance.
• Collaborate with HRIS colleagues and HR partners broadly to identify better processing, execution and centralization opportunities.
• Effectively communicate with other functions including data governance, compliance and audit to help protect HRIS platform integrity and security of data.

Requirements

• Minimum 3 years of demonstrated experience managing LMS/Learning management databases.
• Knowledge of SuccessFactors LMS platform strongly preferred.
• Proven expertise in designing and developing engaging e-learning courses.
• Strong communication and stakeholder managements skills.
• Cross-culturally competent.
• Proactive, flexible, strong communicator and team player, project management experience, and detailed oriented.
• Flexibility and resilience.

Benefits

• Competitive portfolio of benefits