Drives the success of a customer or solutions category by leveraging vendor/customer expertise to help maximize growth
Enhances and enables customer/vendor utilization of the Xvantage platform through various activities
Focused on delivering and maximizing outcomes for aligned customers and their vendor(s)
Serves as a customer/category subject matter expert, collaborating closely with sales teams, vendors, and customers
Provides valuable insights, technical expertise, and exceptional service

Typically requires a four-year college degree or equivalent experience
2 years functional experience in a sales or solutions role within the technology industry
Good communication and presentation skills
Self-motivated and proactive with a strong sense of ownership and accountability
Customer-centric mindset with a passion for delivering exceptional service and building strong customer relationships
Ability to collaborate with cross-functional teams and vendors
Adaptability to work in a fast-paced, dynamic environment and handle multiple priorities simultaneously

Customer Experience Representative

Key skills