Resale Account Development Associate

Role Overview

• Make a high volume (80+) of outbound sales calls to a variety of existing and potential customers
• Minimum of three hours of outbound talk time per day
• 5 pipeline entries per day
• Meet your period quota
• Effectively present ALL appropriate Global products and services to your customers
• Build an effective pipeline to support meeting your quota objective
• Drive 30% of the businesses total revenue on-line
• Develop relationships with unassigned accounts that have multiple purchases with Global
• Further develop current low volume customers
• Identify new accounts not doing business with Global
• Create brand awareness of the Global value proposition
• Effectively develop and manage your sales plan by setting daily/weekly/monthly goals and objectives, prioritizing tasks, utilizing your time effectively and efficiently, and taking full advantage of available resources
• Utilize sales planning tools and the pipeline management process to obtain business objectives and goals
• Drive web adaption
• Build trust and credibility with clients
• Assist your customer with finding solutions that will help them achieve their goals and added value
• Provide support, information, and guidance by researching and recommending new profit and service improvements
• Position yourself for new opportunities through networking and identify cross selling and up selling opportunities
• Understanding of Global Equipment Company industry and products
• Stay abreast of industry trends
• Utilize internal resources to gather information regarding new product offerings
• Effective verbal communication skills, e.g. speaking clearly, listening attentively, building rapport
• Ability to write clearly and succinctly in a variety of communication settings, e.g. business letters and emails
• Ability to effectively persuade by asking intelligent business questions to determine customer needs

Requirements

• High school or equivalent
• 1–3 years of inside sales or customer-facing experience preferred
• Experience in a high‑volume outbound calling environment a plus
• Strong computer skills, including CRM systems and sales tools
• Ability to meet daily activity metrics and sales goals
• Relationship building & customer engagement
• Strong verbal and written communication
• Proven ability to work independently while contributing to team success

Benefits

• Equal employment opportunities to all employees and applicants
• Prohibits discrimination and harassment of any type