Project Manager

Role Overview

• Collaborating with business and product teams to successfully execute, maintain, and manage new client onboarding and internal projects
• Guiding clients through their journey from contract signature to successful rollout, serving as their trusted advisor
• Navigating client requirements and scope with confidence, transforming complex needs into actionable rollout plans including but not limited to: scope, process flows, requirements, stakeholder communication plans and project timelines
• Demonstrating ability to handle challenging situations and problem-solve with urgency when rollout roadblocks arise
• Serving as product Subject Matter Expert, guiding clients to best practice decisions
• Building and nurturing strong relationships with clients and internal teams through proactive communication, managing stakeholder communication plan
• Proficiency in managing, coordinating and executing test plans
• Identifying opportunities to create and develop more efficient onboarding processes based on real-world rollout experiences
• Managing & mitigating risks across projects, proactively working to prevent scope and timeline creep
• Working cross-functionally with development teams, managing daily stand-ups to ensure timely onboarding
• Embracing shifting priorities and solving complex problems with confidence, leaning into challenges with a proactive, roll-up-your-sleeves attitude
• Proactively identifying opportunities to streamline processes and reduce implementation timelines, collaborating internally to make these opportunities reality
• Proactively managing the system of project documentation, gathering details into clear program outcomes
• Taking ownership of outcomes and demonstrating accountability for program success
• Leveraging strong communication skills to influence and engage stakeholders at all levels
• Communicating project statuses and program updates to internal and external stakeholders

Requirements

• Degree in Business or related field
• 5+ years experience in project management, CAPM or PMP preferred
• Healthcare industry experience preferred
• Experience with MS Office suite and PM tools such as Smartsheet
• Strong leadership, problem-solving, and decision-making capabilities
• Excellent time management and organization skills with ability to multitask
• Strong verbal, written, and visual communication skills
• Ability to lead teams and be decisive
• Ability to work independently and remotely
• Proven track record of Program Management.
• The selected candidate must be authorized to work in the United States; Visa sponsorship is not available for this role.

Tech Stack

• PMP

Benefits

• Health, dental, and vision coverage
• Employer-Paid Short Term Disability & Optional LTD
• 401(k) plan with employer match
• 4 weeks Paid Time Off + 14 Company Holidays
• Generous Parental Leave benefits