Senior Data Analyst

Role Overview

• Translates business objectives into functional requirements and solution designs
• Plans, designs, implements, and supports technology system changes while working closely with Product Owners and business stakeholders
• Responsible for reviewing project-related business analysis, identifying functional and systems requirements, and preparing specifications to support application development and product implementation
• Works with system architects and developers to ensure requirements are satisfied
• Acts as a liaison to the business to address challenges or required modifications
• Assists with backlog grooming and prioritization with the business
• Develops queries and user reports to pull and evaluate data
• Uses data to identify root cause problems in systems and processes
• Develops routine metrics that provide data for process management and indicators for future improvement opportunities
• Measures system and process performance against requirements
• Aligns projects to achieve improvements that close performance shortfalls
• Analyzes project requirements, constructs workflow charts and diagrams, determines system capabilities, and assist with writing technical specifications for new application design and enhancements
• Builds testing plans, scenarios, and scripts to support QA efforts
• Coordinates user acceptance testing (UAT) and participates in unit/system tests
• Implements routine operational process improvements
• Assists management in assessing degree of risk impact, timeframe, and cost of re-engineering required to achieve the desired future state
• Develops mitigation options for identified risks
• Develops training materials and provides training using multiple methods such as instructor-led sessions, webinars, one-on-one, etc.
• Provides end-user application support for all applicable applications

Requirements

• Bachelor’s degree from fully accredited four year institution or equivalent years of work experience required
• Experience in Business-to-Business (B2B) service organization, preferably as a Data Analyst with 7+ years equivalent experience
• Proficiency and experience working with MS Office Suite, with strong Excel skills
• Proficiency and experience working with SQL, SnowSQL, and Azure SQL
• Proficiency and experience building Power BI reports, with strong skills in DAX & M Language
• Experience with Python for data analysis preferred
• Familiarity with R or MATLAB a plus
• Proficiency of systems analyst techniques and tools
• Strong understanding of theoretical and practical aspects of project management
• Excellent knowledge and understanding of product in area of focus (CRM, ERP, Marketing, and Web Technologies)
• Ability to assess data quickly and convert to meaningful information
• Excellent verbal and written communication skills, including the ability to effectively convey ideas and suggestions via multiple modes of communication
• Exhibits versatility and adaptability while interacting with customers, suppliers and outsourced relationships
• Ability to work well independently as well as within a team environment
• Demonstrates sound judgment and critical thinking
• Receptive to constructive feedback from peers and mentors.

Tech Stack

• Azure
• ERP
• Python
• SQL

Benefits

• health, vision, dental coverage
• industry-leading retirement
• time off programs