Manage and configure EAM application modules, user access, security groups, and permissions to align with business policies.
Oversee the accuracy, integrity, and standardization of master data, including asset hierarchy, location data, and bill of materials (BOMs).
Design, test, and implement automated workflows, service requests, and maintenance work order processes.
Manage integrations between the EAM system and other platforms including the client’s Oracle FIS.
Design, generate, and analyze reports and dashboards regarding key performance indicators (KPIs) like asset uptime, repair costs, and downtime to inform decision-making.
Perform regular QA/QC checks to ensure complete and up-to-date asset records and maintenance histories.
Support on-going user training efforts to ensure high adoption rates of EAM best practices among staff.
Provide troubleshooting and technical assistance for system issues and trouble-shooting.
Coordinate and perform system upgrades, patches, and fixes, working with the vendor to test functionality.
Ensure EAM usage complies with internal policies and external regulatory standards.

BA/BS + 4 years of relevant experience or demonstrated equivalency of experience and/or education
Advanced certification in EAM system administration (vendor-specific certifications preferred)
Experience in systems administration, database administration, or IT operations support
Experience with Oracle Financial Information System (FIS) or similar enterprise financial platforms
Demonstrated experience administering Enterprise Asset Management (EAM) systems, preferably with platforms such as SAP, Oracle EAM, Infor EAM, or similar solutions
Proficiency with database management and SQL query writing
Strong knowledge of system security, user access controls, and permission management
Experience with data management, data integrity validation, and master data governance
Proven ability to design, configure, and troubleshoot automated workflows and business processes
Excellent technical troubleshooting and problem-solving skills with strong attention to detail
Ability to communicate complex technical concepts to non-technical end-users
Experience providing end-user training and technical support in enterprise software environments.

Systems Management Administrator V

Key skills