About this role
Role Overview
- Process patient insurance information through the patient intake process
- Ensure the timely and accurate submission of insurance claims
- Collect payment on outstanding patient balances
- Communicate with insurance payers to ensure proper insurance coverage for patients or to ensure timely reimbursement for dialysis services
- Review and submit system setup requests to appropriate teams for accurate billing
- Respond timely and accurately to payer communications
- Collaborate with other revenue operations teams
- Partner with clinics teammates to ensure timely insurance information
- Maintain current patient account information
- Maintain confidentiality of all company and patient information in accordance with HIPAA regulations
Requirements
- High school diploma or equivalent
- Revenue Cycle Management experience preferred
- Basic computer skills and proficiency in MS Word, Excel, and Outlook
- Knowledge of revenue cycle, insurance rules, and regulations for federal, state, and/or managed care payers in multiple states
- Knowledge of medical billing and reimbursement practices
- Basic medical reimbursement terminology
- Basic knowledge of healthcare reimbursement accounting principles
Benefits
- Flexible scheduling
- Fun and positive work environment
- Competitive “pay for performance” pay structure
- Generous PTO and comprehensive benefits package