Operations Support Clerk

Role Overview

• Provide administrative and office support to the Roads and Parks Operations Support group.
• Implement and maintain mobile technology solutions, including SAP and Maximo.
• Successfully manage service requests from residents, developers, and contractors.
• Ensure the integrity and maintenance of data entry activities in the Computerized Maintenance Management System (CMMS).
• Produce reports.

Requirements

• Must be at least 16 years old to hold a summer student position.
• The student must be returning to studies in the fall.
• Must possess a high school diploma.
• At least 4 months but less than 8 months of relevant experience required — experience in customer service and office work.
• Strong proficiency with Microsoft Office suite (Word, Excel, and Outlook); SAP; and Document Management System (DMS).
• Must have experience and knowledge to organize work and carry it out; knowledge of applicable health and safety legislation.
• Strong typing skills; ability to work independently; exercise tact and discretion with confidential documents; follow oral and written instructions; work effectively to tight deadlines; good communication skills and telephone courtesy and diplomacy; work responsibly with minimal supervision.
• Must provide CSA-approved green-dot safety boots.