Responsible for ensuring that by-law enforcement is lawful, fair, consistent, defensible, and aligned with the policy direction of City Council.
Accountable for the Service’s strategic plan, for setting enforcement policy, and for providing vision and leadership to the Service.
Planning, organizing, directing, controlling, evaluating and improving the development and delivery of its priorities, services, programs and operations, including enforcement of various municipal by-laws and provincial legislation.
Oversight of operational support services to ensure the development and implementation of effective and efficient enforcement practices, policies and procedures.
Oversight of operational training and development initiatives to support service excellence and continuous improvement.
Accountability for overall service delivery, including the development of key performance indicators (KPIs), measuring and reporting on results, identifying and resolving performance gaps, and achieving strategic and operational goals within established timelines.

Completion of 4 year university degree in Public Administration, Criminology, Law or other related field.
Masters Degree is preferred.
Minimum of 10 years of relevant experience in regulatory, by-law, enforcement, licensing or related function, including a minimum of 5 years managing human resources, external contracts, and operating and capital budgets in a complex public organization or private sector corporation.
Certified Property Standards Officer (CPSO) Designation with Ontario Association of Property Standards Officers (OAPSO) is desirable
Municipal Law Enforcement Officer Certified designation with MLEOA (Ontario) is preferred
Valid Ontario unrestricted class G driver's licence (or provincial equivalent).

Chief – By-law and Regulatory Services

Key skills