Business Analyst – Summer 2026, Co-op/Internship

Role Overview

• Provides support and service for the Investment Operations function of BMO’s business stakeholders and customers
• Executes and delivers on Investment product and service processes ensuring adherence with financial and regulatory controls and operational guidelines
• Gathers and formats data into regular and ad-hoc reports, and dashboards
• Supports change management of varying scope and type; tasks typically focused on execution and sustainment activities
• May function as a problem-solving resource for more junior staff
• Organizes work information to ensure accuracy and completeness
• Executes routine tasks such as service requests, transactions, queries, etc. within relevant service level agreements
• Provides accurate and timely processing of transactions, activities, services, etc. to respond to stakeholder requests in compliance with regulatory and risk controls
• Provides accurate, consistent, and knowledgeable responses to internal/external stakeholder questions and requests
• Follows documented policies and procedures to execute day-to-day transactions, activities, processes and meet all Service Level Agreements (SLAs)
• Checks and reconciles information and documentation to ensure accuracy and completeness
• Analyzes data and information to provide insights and recommendations
• Identifies and analyzes issues and problems and resolves in a timely manner or escalates as required
• Communicates and collaborates with internal and external stakeholders to deliver on business objectives
• Develops and maintains effective relationships with internal and external stakeholders to execute work and fulfill service delivery expectations
• Develops and maintains an understanding of the regulatory requirements and risks inherent in the operations to take appropriate actions and maintain operational integrity
• Collaborates in the development / implementation of new processes/systems and changes / improvements to existing systems and processes
• Supports the development of tools and delivery of training focused on delivering business results
• Completes complex & diverse tasks within given rules/limits and may include handling escalations from other employees
• Analyzes issues and determines next steps.

Requirements

• Typically between 2
• 3 years of relevant experience
• post-secondary degree in related field of study desirable or an equivalent combination of education and experience
• Knowledge and experience using relevant systems and technology – Good
• Knowledge and understanding of the business unit’s key products and services, processes and controls – Good
• Knowledge of the risk and regulatory requirements of the business – Good
• Prioritization skills – Good
• Customer service skills – Good
• PC skills (MS Word, Excel, PowerPoint) – Good
• Specialized knowledge
• Verbal & written communication skills
• Good
• Organization skills
• Good
• Collaboration & team skills
• Good
• Analytical and problem solving skills
• Good

Benefits

• health insurance
• tuition reimbursement
• accident and life insurance
• retirement savings plans