Provide coverage in all aspects of branch banking including customer transactions, servicing customer needs and identifying opportunities to provide advice and guidance.
Process customer transactions accurately and efficiently maintaining proper cash controls and balancing daily.
Provide excellent customer service and effectively resolve customer issues.
Educate customers on deposits and loans and provide support for any service or account maintenance issues.
Strong comfort level with technology educating customers on how to optimize their use of bank technology (online, mobile, and ATM banking).
Adhere to all operational, security, risk and regulatory policies and procedures.
Be dependable and adaptable traveling to multiple branch locations throughout the week.

High School Diploma or GED
Minimum of 1 year customer service and branch banking experience.
Bachelor’s degree preferred.
Cash Handling experience.
Career minded individuals that want to join an organization where they can gain experience and build a career.
Demonstrates acumen in banking, sales, investments, consumer lending, business banking, business lending, customer service, and presentation skills.
Military service in administration, contracting, civil affairs or similar roles.

Area Customer Experience Specialist

Key skills