Manage foundational processes that enable smooth operation of the business and commercial environments
Use PowerBI routinely to pull reports and manage/monitor billable jobs for US and select international markets
Create and send monthly activity reports to select sales reps in the US and international markets
Create sales orders using SAP and issue billing and invoicing for US genetics products
Work with the master data team to appropriately create and assign SKUs to new products, and correct/update existing SKUs
Create Market cost of sales charge outs monthly/cumulative reports and send to finance
Manage account/billing holds and work with the credit/collection team to resolve payment delinquencies
Rectify customer billing and pricing issues by issuing credit memos, communicating updates appropriately across functions, and maintaining all appropriate documentation
Manage monthly organizational chart updates as required for ISO certification
Perform ICERTIS entries to ensure all price memos for US beef customers are valid as per commercial direction, priorities, and requests
Manage partner sales and commission reporting and issue payment requests aligned with terms of contracts and price memos
Manage other tasks as requested by the Head of Business Operations

Bachelor’s degree
3+ years of experience in business operations, preferably within a commercial or cross-functional environment
Demonstrated experience working with enterprise business systems such as SAP, ARIBA, Business Objects, and Power BI
Experience with vendor setup, purchase order processing, invoice management, and cost of sales recovery processes
Advanced proficiency in Microsoft Excel, including data analysis and reporting
Strong working knowledge of financial and operational workflows, including billing, accounts receivable/payable, and pricing administration
Ability to manage multiple priorities and maintain high levels of accuracy in a fast-paced environment

Business Operations Associate

Key skills