Partner with customers, IT stakeholders, vendors, and other internal/external project stakeholders to define project scope, develop project plans, and successfully deliver customer value via execution of those plans
Coordinate with ITS Resource Managers to identify and assign appropriate staff to projects to ensure timely completion of project work
Schedule and facilitate project status meetings, working sessions, etc. required to ensure the project is progressing according to plan and stakeholders are well-informed about relevant project details
Follow IT PMO standards, including following the IT project management lifecycle, using standard templates and storage locations, and adhering to standards related to use of the enterprise PPM tool
Ensure project stakeholder information requirements are identified and addressed
Maintain project status information in the enterprise PPM tool and communicate project status to appropriate stakeholders on a regular basis
Identify, document, and facilitate resolution of project issues and risks, using expert judgment to escalate to appropriate leadership in a timely manner
Create and maintain project schedules to ensure they reflect progress to date vs. the original plan as accurately as possible
Ensure project documentation is auditable
Prepare and deliver project-related presentations to project stakeholders, governance committees, etc.
Contribute to IT project management continuous improvement activities

Bachelor’s degree in project management, IT, engineering, business or related subject required
Master’s degree a plus
PMI Certified Associate in Project Management (CAPM) or Project Management Professional (PMP) certification (preferred)
Agile certification (CSM, SAFe, PMI-ACP) (preferred)
3-5 years of experience in project management, including software/system project experience
Experience with tools used for project management and reporting (MS Project, Planview, ServiceNow PPM, Clarity, Jira, etc.) and project team collaboration (MS Teams, SharePoint, ProjectPlace, etc.) preferred
Experience in all phases of project management on small-to-large-scale projects
Business process flow analysis experience preferred
Healthcare project management experience (e.g. hospital, health insurance, pharmacy, Medicare, Medicaid, etc.) preferred
IT project management experience (e.g. enterprise software implementation/upgrade, hardware implementation/upgrade, IT infrastructure projects, health insurance product implementation, etc.)
Proven success working in a highly matrixed environment
Proven experience in managing multiple vendors
Prior supervisory experience a plus
Demonstrated technical skills and knowledge

IT Project Manager

Key skills