Special Assets Administration Associate

Role Overview

• Support the pre-acceptance review process for special assets by coordinating required documentation and tracking approvals.
• Maintain accurate records of accepted special assets, including conditions of acceptance and ongoing management requirements.
• Assist with administration of managed, non-managed and directed assets in accordance with firm procedures.
• Coordinate re-registration, ownership updates, and maintenance events for special assets.
• Assist in the collection and review of valuation support for illiquid and hard-to-value assets.
• Coordinate annual special asset reviews, including tracking receipt of financial statements, appraisals, and third-party valuations.
• Support determinations regarding asset materiality, fee treatment, and ongoing management recommendations.
• Document review outcomes and analysis in the firm’s records management systems.
• Review and process Non-Managed Asset Forms and related documentation for completeness and accuracy.
• Ensure documentation aligns with regulatory requirements and internal fiduciary standards.
• Support internal audits, compliance reviews, and Special Assets Committee reporting.
• Maintain and help refine special assets procedures and documentation standards.
• Serve as an operational point of contact for internal partners regarding special asset inquiries.
• Communicate clearly with Wealth Advisors and Client Service teams regarding documentation requirements and asset status.
• Provide timely and accurate support for complex, high-touch client relationships.
• Participate in initiatives to improve special asset workflows, controls, and scalability.
• Support enhancements to onboarding, tracking, and reporting tools related to special assets.
• Contribute ideas to improve efficiency, risk management, and service quality.

Requirements

• Bachelor’s degree
• 2+ years of experience in trust administration, financial services operations, or asset administration
• Strong attention to detail and ability to manage complex documentation
• Full understanding of client privacy and confidentiality
• Comfort working with illiquid or non-traditional assets
• Strong organizational and communication skills
• Experience supporting special assets
• Familiarity with asset valuation concepts and fiduciary governance
• Willingness to pursue a professional certification (e.g., CTFA)
• Experience working in a highly regulated fiduciary environment

Benefits

• Competitive health and welfare benefits, including company HSA contributions
• Numerous voluntary benefit choices available
• Superior 401k match
• Tuition reimbursement
• Company subsidized commuter benefits
• Generous paid time off, including parental leave
• Plus more!