Work with Operations, Client Account Team and IT to produce project specific plans to support implementation and maintenance of program requirements
Handle the operations based onboarding process for all new hires – including IT requirements, updating rosters, systems access and liaising with other functions to ensure everything is prepared for the induction of the new hire
Provide support to employees with any logistical inquiries including systems, operations, travel arrangements, hotel accommodations, meeting room booking and ground transportation
Create and maintain all project specific activity reports – weekly, monthly & annually
Maintain all project related databases and rosters as well as maintaining team checklists and chargeable checklists
Maintain all project specific material within the Company’s sharepoint system and liaise with Client Account and Operations team when changes occur
Attend weekly status meetings and operational meetings, producing meeting minutes and follow up action plans
Support the Operations, Client Account and IT Team with the creation and maintenance of client requested capabilities, system requirements, reports and client produced data feeds
Support the Compliance function with administrative support required for sampling accountability management
Order business cards, name badges, and other tools required for field-based positions
Organize and handle shipment and fulfillment requests and requirements
Requirements
Bachelor’s degree required.
3+ years’ experience in an administrative role ideally with intra-departmental/customer interaction responsibility preferred
Strong analytic skills with the proven ability to develop robust reporting
Excellent interpersonal and communication skills
Excellent technical, operations, IT and reporting skills
Excellent problem-solving skills
Strong planning and organizing skills
Strong working knowledge of Microsoft Office Suite
Exceptional customer service focus.
Ability to travel as needed by car or airplane.
Benefits
Competitive compensation
Excellent Benefits – accrued time off, medical, dental, vision, 401k, disability & life insurance, paid maternity and paternity leave benefits, employee discounts/promotions
Employee discounts & exclusive promotions
Recognition programs, contests, and company-wide awards
Exceptional, collaborative culture
Best Places to Work in BioPharma (2022, 2023, & 2024)