Senior Managing Director – Head of Markets Commercial and Client Strategy

Role Overview

• Lead a team of seasoned business development professionals across the globe responsible for commercialization efforts, driving measurable growth with new and existing clients across Markets offerings
• Develop Markets-wide targeted client strategies in concert with Markets Sales leadership, aligned to the Firm’s strategy, client objectives and Markets growth priorities, while leveraging the Firm’s resources, balance sheet and thought leadership
• Represent Markets on the Firm’s One State Street SteerCo and Client Advisory Boards to align cross-enterprise client strategies and initiatives
• Partner with Client Portfolio Leads, Global Delivery Client Executives, and sales and relationship management teams across Investment Services and Investment Management to promote Markets capabilities and solutions to deliver One State Street to clients
• Enable cross-Markets connectivity of client coverage teams to deliver on client objectives, ideate on innovative solutions to address client problems and identify areas of cross-sell
• Oversee Markets adoption and implementation of external and internal (Net-Promoter Score) client benchmarking to identify areas to better support clients, deepen partnership, and grow relevance in key areas
• Steer and enhance Markets client analytics capabilities to deliver quantitative and qualitative insights to grow, strengthen and deepen client relationships, capture market share, and facilitate resource deployment
• Institutionalize tracking and monitoring client performance, look-back analyses and share of wallet to identify new opportunities to drive revenue growth
• Elevate team as central point of contact for firm-wide client-facing personnel to drive cross-sell opportunities, increase share of wallet and participate in enterprise-wide client pitches
• Promote Markets innovative award-winning product, platform and thought leadership internally and externally to acquire new and deepen existing client relationships
• Represent Markets at industry conferences and State Street led symposiums with a focus on promoting the Markets brand which includes a holistic set of liquidity, financing, and research solutions

Requirements

• Minimum of 15 years in sales at a trading or investment management organization
• Proven ability to proactively develop sales leads, operate independently and achieve results
• Significant experience in a Senior Relationship Management, Client Sales, or Broker Relations role
• Salesforce knowledge a plus
• FINRA Series 24, 7 and 63 is a plus
• MBA or CFA is a plus
• Travel may be required

Benefits

• retirement savings plan (401K) with company match
• insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages
• paid-time off including vacation, sick leave, short term disability, and family care responsibilities
• access to our Employee Assistance Program
• incentive compensation including eligibility for annual performance-based awards (excluding certain sales roles subject to sales incentive plans)
• eligibility for certain tax advantaged savings plans